Updated Terms & Conditions

Terms & Conditions

Welcome to LadyB. By accessing, browsing or using this website, you agree to comply with and be bound by these Terms & Conditions, together with our Privacy Policy. If you do not agree with any part of these terms, please do not use this website.

Website Content

The information contained on this website is provided for general information purposes only. We reserve the right to update, modify or remove content, products, pricing and availability at any time without notice.

While we make every effort to ensure information is accurate and up to date, we do not guarantee the accuracy, completeness, reliability or suitability of any information, product descriptions, images or materials displayed on this website.

Product Information

We endeavour to accurately represent all products through descriptions and photographs. However, colours, finishes and sizes may vary slightly due to screen settings, manufacturing variations and photographic conditions.

Customers are responsible for ensuring products are suitable for their intended purpose before purchase.

Pricing

All prices displayed on this website are in Australian Dollars (AUD) and include GST where applicable.

We reserve the right to change prices without notice. In the event of a pricing error, we reserve the right to cancel or amend an order and will contact the customer to discuss available options, including a refund if payment has already been made.

Orders & Availability

All orders are subject to product availability and acceptance by LadyB.

If a product becomes unavailable after an order has been placed, we may offer a substitute, backorder, store credit or refund at our discretion and after consultation with the customer.

We reserve the right to refuse or cancel any order where we reasonably suspect fraudulent activity, pricing errors or other circumstances beyond our control.

Shipping & Delivery

Delivery times provided are estimates only and are not guaranteed.

LadyB is not responsible for delays caused by Australia Post, courier companies, customs processing, weather events, public holidays or other factors outside our control.

Risk in goods passes to the customer upon dispatch. Customers should ensure shipping details are correct when placing an order.

Returns & Refunds

Returns, refunds and exchanges are handled in accordance with Australian Consumer Law.

If a product is faulty, damaged, incorrectly supplied or otherwise fails to meet consumer guarantees, customers may be entitled to a repair, replacement or refund.

For change-of-mind purchases, returns may be accepted at our discretion and may be subject to conditions, including the item being unused and in original condition.

Please contact us before returning any item.

Intellectual Property

This website contains material owned by or licensed to LadyB, including but not limited to text, images, logos, graphics, layout and design elements.

Unauthorised reproduction, distribution or use of any website content is prohibited without prior written permission.

All trademarks appearing on this website that are not owned by LadyB are acknowledged as the property of their respective owners.

External Links

This website may contain links to third-party websites for your convenience and information.

These links do not imply endorsement by LadyB. We accept no responsibility for the content, policies or practices of any linked website.

Limitation of Liability

To the fullest extent permitted by law, LadyB excludes all liability for any loss, damage, cost or expense arising from the use of this website, reliance on information contained on this website, or the purchase or use of products supplied through this website.

Nothing in these Terms & Conditions excludes, restricts or modifies any rights or remedies available under Australian Consumer Law.

Website Use

You must not use this website in any way that may cause damage to the website, impair its availability or accessibility, or interfere with other users' enjoyment of the website.

Unauthorised use of this website may give rise to a claim for damages and/or constitute a criminal offence.

Governing Law

These Terms & Conditions are governed by the laws of Australia. Any disputes arising from the use of this website or the purchase of products from LadyB shall be subject to the jurisdiction of Australian courts.